If you placed your order at gc2b.io: Your order should not receive any customs fees if you are in the UK, as orders placed at gc2b.io are shipped from within the United Kingdom. Any orders shipping to countries outside of the UK may be subject to customs charges and/or VAT.
If you placed your order at gc2b.co: Customs and import duties may be applied to international orders when the shipment reaches its destination. Orders placed on gc2b.co ship from the USA. These charges are the responsibility of the recipient of the order. The fees may vary depending on order value, country of delivery, and other factors decided by your country’s government.
Packages are typically held until collected for a period of time determined by the country of delivery. Contact your local customs office for more details. If you haven't picked your package up before the customs hold time has ended, it will be sent back to us. If your order is returned to us by customs, please be sure to contact us and we would be happy to have your order re-shipped!