How long does it take to process my order?

Follow

Comments

2 comments

  • Sheila Allison

    We order a binder back in February. We really like it and would like to order a couple more. However, it takes a while to receive the product. I believe it was 2 weeks or more before we received the binder. That is very inconvenient and makes me sceptical about ordering again. We need to order one, but need it this week.

  • Cameron

    Thanks for letting us know! I'm sorry to hear that you had this experience. It's important to us that you feel confident in our service and that your concerns are adequately addressed. I've created a ticket in our support system for you so that we can look into this further for you, as orders should not take more than 5 business days to process and deliver in no more than 6 days for domestic standard post, 3 days for domestic priority. 

Please sign in to leave a comment.

Powered by Zendesk