If your size was suggested by our staff:
Please email us for special return instructions!
If you ordered from our US store (gc2b.co):
Our return address is:
5307 Baltimore Ave
Hyattsville, MD 20781
We recommend using USPS First Class services to return your order. Take your return package to a post office to return it. USPS offers free return envelopes, however we suggest using a small plastic envelope. The envelopes offered by the post office increase the price of shipping.
It is always a good idea to request a tracking number AND shipping receipt to have for reference.
Include your packing slip in the package with your return. If you no longer have a packing slip, please include a note with the full name and the email address used to place the order. We must be able to look up your order!
If you ordered from our UK/EU store (gc2b.io):
- Click on the ViewPort link found in your shipping confirmation email
- Click the button at the top right to "return your order", and then you can follow the instructions on the site
- Print the return label and attach it to your return
- Add postage and ship the package back to us
Once we receive your exchange:
Your return will be inspected by our returns department. It will take 1-5 business days for you to receive an email with your store credit for the original cost of the binder you purchased (shipping is not included). You can use your store credit code to place an order on our website for the new size/color/style needed. 🌈
Reach out to our crew ! 😊Email us: