How do I exchange my binder?

If your size was suggested by our customer care team: 

Please email us for special return instructions!

If you ordered from our US store (gc2b.co): 

👉Click this link to find our return portal👈

Once you've confirmed your return, ship your return to us! Domestic customers (customers located in the USA) can request a pre-paid return label through the return portal above. 

Limited edition items such as the More Color More Pride Rainbow and the Trans Pride Binder are not eligible for exchange. 

Our return address is:

gc2b returns
4319 Rhode Island Ave
Brentwood MD 20722

Shipping Suggestions: 

1. We recommend using USPS First Class services to return your order.
2. Take your return package to a post office to return it.
3. USPS offers free return envelopes however, we suggest using a small plastic envelope. The envelopes offered by the post office increase the price of shipping.
4. It is always a good idea to request a tracking number and shipping receipt

Important!:

Include your packing slip in the package with your return. If you no longer have a packing slip, please include a note with the full name and the email address used to place the order. We must be able to look up your order!

Once we receive your exchange:

Your return will be inspected by our returns department. It will take 4-7 business days for you to receive an email with your store credit for the original cost of the binder you purchased (shipping is not included). You can use your store credit code to place an order on our website for the new size/color/style needed. 🌈 

Reach out to our crew! 😊Email us:
[e-mail] 
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