If you ordered from gc2b.io, here is how you can exchange your binder:
If you received a sizing suggestion from us prior to ordering, please reach out to our customer care before exchanging your item! If you think your binder is the wrong size, please stop wearing it! We ask that you send your current binder back to us within two weeks of delivery.
To request a non-prepaid return shipping label:
- Click on your ViewPort link that was emailed to you in your shipping confirmation email.
- Click the button at the top right to "return your order", and then you can follow the instructions on the site.
- Print the return label and attach it to your return.
- Add postage and ship the package back to us.
Please be sure to leave your packing slip in the exchange package, if it is still available. If you no longer have your packing slip, please include a note with the name and/or email address used to place the order. This will ensure that we can contact you once the package arrives at our office.
ONCE WE RECEIVE YOUR RETURN:
We will contact you via email (the email address used to place the order). A store credit code will be provided (for the price of the original order), and instructions on how to use the store credit to purchase a replacement.
Reach out to our crew ! 😊Email us: