Here is what happens after you return your binder for a simple exchange:
- The shipping carrier delivers your package to us
- We inspect your return and enter your order into our returns system
Once your return is received and inspected, we will email you (at the email address used to place the order). This email will contain a store credit code (also called a discount or coupon code) that you can use to order the new item(s) needed.
Please be sure to contact us if you have any questions!