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General Order FAQ
Where can I place an order?
How long does it take to process an order?
How often do you restock?
Discounts & Gifting
How does a gift order work?
Why should I sign up for your rewards program?
Why does my gift order look cancelled?
Do you have any discounts available right now?
How do I sign up for your rewards program?
How do I use a discount code?
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Is your packaging discreet?
What payment methods do you accept?
How will this appear on my credit card / debit card / bank statement?
What do I do if I was charged twice?
Do you do COD (cash-on-delivery)?
What should I do if I haven't received a confirmation for my order?
No Email Confirmation - Microsoft Mail Users
I ordered the wrong binder! What can I do?
What should I do if my address is wrong and my binder hasn't shipped yet?
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